我國航港資訊整合與數位化發展架構之研究(2/2)-研訂航港產業數位化發展指引(114銘黃)

本計畫為二年期計畫，聚焦於「航港產業數位化調查與發展藍圖研擬」以及「研訂航港產業數位化發展指引」，以貨櫃運輸為研究對象，擘劃我國航港產業數位化發展方向，透過規劃數位化發展推動藍圖，擬訂相關推動策略。
112年蒐集國內外航港數位化發展現況與趨勢，運用內容分析法歸納我國可借鏡之處，包括：數位與綠色雙軸轉型、港口社群系統、數位工具導入、網路資訊安全與港區安全管理、數據共享與資源共享；透過深度訪談法，歸納航港產業利益關係人之數位化需求、瓶頸與對政府建議；本研究亦蒐整我國官方現行運作之航港資訊系統內容架構，並建議從服務導向出發設計資訊整合架構，方便業者進行資料串接；最後根據研究成果提出發展藍圖雛型，並召開產官學研座談會，分別從公部門及私部門角度，規劃推動項目及進程，藉以廣泛蒐集意見，納入後續研究規劃參考。
113年以前期研究成果為基礎並彙集政府機關與國營企業之意見，以公部門工作群組為平台，邀集航港相關公部門單位共同探討航運未來發展方向與策略，並促進跨部門交流與合作。藍圖依時間區分為短期(1-5年)、中期(5-7年)及長期(7-10年)三階段，共為政府部門及業者規劃32項策略，整體涵蓋系統面、資料面及產業面。
在建立國內航港產業數位化評估指標架構方面，透過文獻解析法及層級分析法確定航港產業數位化的關鍵衡量指標，包括：數位轉型目標、新市場開發、資訊安全、數轉策略及創造價值等，並進行航港產業數位化問卷調查。本研究整合調查結果，最終提出涵蓋數位化價值、評估指標建置、現況分析、發展建議、案例研究與外部資源的《航港產業數位化發展指引》，以期協助業界規劃數位化策略並提供政策參考，推動我國航港產業加速數位化進程，提升競爭力與永續發展能力。

ABSTRACT:
Institute of Transportation initiated a two-year plan. This plan focuses on two key objectives: (1) Survey on digitization and Development Blueprint of Shipping Industry Ecosystem, and (2)Developing Guidelines for Digitalization of the Shipping Industry. This project takes container transportation as the research object, aiming to plan the digital development direction of the shipping industry in Taiwan through planning a digital development blueprint, and formulate relevant promotion strategies.
The study in the first year emphasized collecting data and preparing a foundational development blueprint. began with an analysis of international and domestic digitalization trends, identifying actionable insights for Taiwan. In-depth interviews were conducted to identify stakeholders’ needs, bottlenecks, and suggestions. Additionally, the study reviewed the structure of the existing official shipping information systems in Taiwan and proposed a service-oriented approach to information integration. Based on these findings, a prototype blueprint was developed.
The study in the second-year refined blueprint incorporated input from government agencies and state-owned enterprises through public-sector working groups. It outlined short-term (1-5 years), medium-term (5-7 years), and long-term (7-10 years) strategies, totaling 32 initiatives. These strategies span system infrastructure, data value-addition, port community systems, digital status improvement, talent cultivation, and data interface development.
To establish an evaluation index for digitalization, the study used literature reviews and hierarchical analysis to identify critical metrics, such as digital transformation objectives, market development, information security, and value creation. A survey of the shipping industry's digital maturity was conducted.
The study culminated in the development of the "Guidelines for the Digital Development of the Shipping Industry," which include: Digital value propositions, Evaluation indicators, Current situation analysis, Development recommendations, Case studies and external resources. These guidelines aim to assist the industry in formulating digital strategies and provide a reference for policymakers to accelerate the digital transformation of the shipping industry in Taiwan, thereby enhancing its competitiveness and supporting sustainable development.

作者簡介：

交通部運輸研究所： 劉仲祥, 陳伯錚, 黃盈婷, 黃千瑜, 方家伶, 賴威伸, 王怡婷著