Content Chart
Learning Overview
Introduction
Restaurant English—Getting Ready Restaurant Staff and Duties
Unit 1 Taking Reservations
Unit 2 Welcoming and Seating Guests
Unit 3 Taking Orders
Unit 4 Serving the Meal
Hotel English—Getting Ready Hotel Staff and Job Interview
Unit 5 Inquiries
Unit 6 Reception
Unit 7 Requests for Services
Unit 8 Nearby Attractions
Tourism English—Getting Ready Tour Guide Interview & Introducing Places
Unit 9 Making Travel Arrangements
Unit 10 Reminders before the Trip
Unit 11 Planning the Tour
Unit 12 Shopping
Airline & Transport English—Getting Ready Job Interviews for Flight Attendant & Ground Crew
Unit 13 Booking Airline Tickets
Unit 14 Departure
Unit 15 On the Airplane
Unit 16 Arrival
Index