公關英語一本搞定

Unit 1 ◆ The Introduction of Modern Etiquette
現代禮儀概述⋯⋯ 10
Unit 2 ◆ Greetings
問候與招呼⋯⋯ 12
Unit 3 ◆ Address and Title
稱謂．職務．職稱⋯⋯ 20
Unit 4 ◆ Introductions
介紹⋯⋯ 28
Unit 5 ◆ Partings
瀟灑告別⋯⋯ 36
Unit 6 ◆ Compliments and Thanks
讚美與感謝⋯⋯ 44
Unit 7 ◆ Invitations
邀請⋯⋯ 54
Unit 8 ◆ Congratulations
祝賀⋯⋯ 64
Unit 9 ◆ At Dinner
用餐⋯⋯ 70
Unit 10 ◆ Shopping (For Customers and Shop Assistants)
商場購物與推銷⋯⋯ 88
Unit 11 ◆ Toasting and Drink-Urging
敬酒與勸酒⋯⋯ 106
Unit 12 ◆ English on the Telephone
電話禮儀⋯⋯ 110
Unit 13 ◆ Visiting Friends at Hospital
探訪病人⋯⋯ 120
Unit 14 ◆ Asking and Directing the Way
問路與指路⋯⋯ 128
Unit 15 ◆ At Dance
參加舞會⋯⋯ 136
Unit 16 ◆ Apologies
道歉⋯⋯ 145
Unit 17 ◆ Meeting and Sending off Guests at the Airport
機場接送⋯⋯ 151
Unit 18 ◆ Visiting Card and Greeting Card
名片與賀卡⋯⋯ 159
Unit 19 ◆ Interview
求職應聘⋯⋯ 168
Unit 20 ◆ ABC for Writing Letters
書信ＡＢＣ⋯⋯ 184
Unit 21 ◆ Asking for and Offering Help
請求與幫助⋯⋯ 192
Unit 22 ◆ Consolation and Sympathy
慰問與同情⋯⋯ 204
Unit 23 ◆ At Banquet
宴會⋯⋯ 212
Unit 24 ◆ Serving at the Hotel
旅館服務接待⋯⋯ 224

Unit 1 ◆ The Introduction of Modern Etiquette
現代禮儀概述⋯⋯ 10
Unit 2 ◆ Greetings
問候與招呼⋯⋯ 12
Unit 3 ◆ Address and Title
稱謂．職務．職稱⋯⋯ 20
Unit 4 ◆ Introductions
介紹⋯⋯ 28
Unit 5 ◆ Partings
瀟灑告別⋯⋯ 36
Unit 6 ◆ Compliments and Thanks
讚美與感謝⋯⋯ 44
Unit 7 ◆ Invitations
邀請⋯⋯ 54
Unit 8 ◆ Congratulations
祝賀⋯⋯ 64
Unit 9 ◆ At Dinner
用餐⋯⋯ 70
Unit 10 ◆ Shopping (For Customers and Shop Assistants)
商場購物與推銷⋯⋯ 88
Unit 11 ◆ Toasting and Drink-Urging
敬...