餐旅專業英語：餐飲篇

Chapter 1

Learning Target

1.知道不同餐廳類型及其英文名稱。

2.餐飲從業人員之英文職稱及其職掌。

3.餐廳樓層規劃及其內部空間英文名稱。

Conversation 1

Linda : Good morning. I'm the head waitress, Linda. Welcome to the Country Garden.

John : I'm John. Nice to meet you.

Linda : Before starting work, I'd like to introduce you to the manager, Mr. Lin.

Linda : Here's the manager's office. Hi, Mary. Is Mr. Lin in?

Mary : Yes, he is.

Linda : Mary, this is John, the new bartender.

Mary : Nice to meet you, John.

John : Nice to meet you, too.

Linda : Good morning, Mr. Lin. Let me introduce the new bartender, John. He has an extensive background in serving at weddings, special events, and private parties.

Mr. Lin : Nice to meet you, John. Welcome aboard.

John : Nice to meet you, too. Thanks for the opportunity to work with you.

Mr. Lin : If you have any questions, don't hesitate to contact me or Linda.

John : Thanks, I will.

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Linda：早安。我是領班，Linda。歡迎到鄉村花園餐廳。

John：我是John。很高興認識妳。

Linda：在開始工作前，我想先介紹餐廳經理林先生給你認識。

Linda：這裡是經理的辦公室。嗨，Mary。請問林先生在辦公室嗎？

Mary：是的，他在。

Linda：Mary，這位是新來的調酒師，John。

Mary：很高興認識你，John。

John：我也很高興認識妳。

Linda：早安，林先生。容我介紹新來的調酒師，John。他在婚宴、特殊活動、私人宴會都有豐富的服務經驗。

林先生：很高興認識你，John。歡迎你加入我們的工作團隊。

John：我也很高興認識你。非常感謝有與你們共事的機會。

林先生：假如有任何問題，隨時和我或Linda聯絡。

John：謝謝，我會的。

Chapter 1

Learning Target

1.知道不同餐廳類型及其英文名稱。

2.餐飲從業人員之英文職稱及其職掌。

3.餐廳樓層規劃及其內部空間英文名稱。

Conversation 1

Linda : Good morning. I'm the head waitress, Linda. Welcome to the Country Garden.

John : I'm John. Nice to meet you.

Linda : Before starting work, I'd like to introduce you to the manager, Mr. Lin.

Linda : Here's the manager's office. Hi, Mary. Is Mr. Lin in?

Mary : Yes, he is.

Linda : Mary, this is John, the new bartender.

Mary : Nice to meet you, J...

hapter 1 Introduction
Section 1: Types of restaurants
Section 2: Restaurant staff
Section 3: Restaurant floor plan
Chapter 2 Reservations
Section 1: Taking reservations by telephone
Section 2: Reservations not available
Section 3: Reconfirming a reservation
Section 4: Canceling a reservation
Chapter 3 Receiving & Seating Guests
Section 1: Welcoming and receiving guests
Section 2: Requesting guests to wait
Section 3: Seating guests
Chapter 4 At the Table
Section 1: Food service equipment
Section 2: Types of seasonings
Section 3: Setting the table
Chapter 5 Taking Orders
Section 1: Explaining the menu and recommending dishes
Section 2: Taking orders
Section 3: Ordering desserts
Chapter 6　Serving Meals　陳美伶
Section 1: Serving the appetizer/soup
Section 2: Serving the main course
Section 3: Checking on guests
Section 4: Cleaning tables after meal & serving the dessert
Section 5: Serving after-meal beverages
Chapter 7　Dealing with Complaints
Section 1: Handling food-related complaints
Section 2: Handling other complaints
Chapter 8 Paying the Bill
Section 1: Asking for the bill
Section 2: Explaining the bill
Section 3: Handling payments
Chapter 9 Breakfast and Lunch
Section 1: Breakfast
Section 2: Lunch
Chapter 10 Dinner at Specialty Restaurants　楊芝澐
Section 1: Taiwanese / Chinese restaurants
Section 2: Japanese restaurants
Section 3: French / Italian restaurants
Section 4: Fast food restaurants
Chapter 11 Beverage Services　楊芝澐
Section 1: Types of beverages
Section 2: Serving beer, aperitif, digestif and liqueur
Section 3: Serving coffee or tea
Section 4: Serving carbonated beverages
Appendix
Appendix Ⅰ：常用餐飲詞彙
Appendix Ⅱ：常見中式料理英譯
Answer Key

hapter 1 Introduction
Section 1: Types of restaurants
Section 2: Restaurant staff
Section 3: Restaurant floor plan
Chapter 2 Reservations
Section 1: Taking reservations by telephone
Section 2: Reservations not available
Section 3: Reconfirming a reservation
Section 4: Canceling a reservation
Chapter 3 Receiving & Seating Guests
Section 1: Welcoming and receiving guests
Section 2: Requesting guests to wait
Section 3: Seating guests
Chapter 4 At the Table
Section 1: Food service equipment
Sec...