Retail Management: Skill Enhancement Course - B.Com Degree Programme - Madras University

India’s retail industry is a massive and fast-growing market. Retail management covers understanding the evolution of retail industry over years, marketing mix, e-commerce, customer service and prepare students for roles in managing retail stores. Thus, the content of the book aims at offering students a holistic vew of retail trends, challenges and opportunities that prepares students for their career, either in starting theiw own business or knowledge for managerial roles in retail sector.