act on it!: solving 101 of the toughest management challenges

Known for their expert advice on getting ahead in business and staying motivated on the job, Deep and Sussman now apply their popular, practical style to the vital task of any manager: problem solving. From honing communication skills and personal effectiveness strategies, delegating tasks, and holding employees accountable to assessing performance, hiring, firing, and dealing with a problematic boss of your own, Act on It will time and again provide the swiftest route to the best solution by applying a simple problem-solving technique: Analyze your situationChoose the best strategy andTrack your choiceSure to inspire confidence in high-level executives and general supervisors alike, Act on It is the foolproof decision-making handbook all managers need in their top drawer.

Sam Deep is a consultant and trainer from Pittsburgh.
Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want. The Sandler Sales Institute provides sales training through its national network of 180 affiliates.