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andy polaine的圖書 |
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$ 844 電子書 | Service Design
作者：Andy Polaine,Lavrans Løvlie,Ben Reason 出版社：Rosenfeld Media 出版日期：2013-03-13  樂天KOBO - 工業與專業
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Service Design
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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