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herbert m. sancianco的圖書 |
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$ 66 電子書 | Creating Great Customer Service
作者：Herbert M. Sancianco 出版社：Anvil Publishing Inc. 出版日期：2009-12-15 語言：英文  樂天KOBO - 行銷與銷售
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Creating Great Customer Service
This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied.
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