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Management book by Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.

The two HANDS ON MANAGEMENT series:

The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader

The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss