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$ 172 電子書 | Dancing with the Customer
作者：Paul Dorrian 出版社：Random House Struik 出版日期：2011-06-27 語言：英文  樂天KOBO - 業務參考
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Dancing with the Customer
We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.
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