performance management: a practical introduction

Effective performance management that delivers able, motivated workers is at the heart of any organization’s success. This is a practical guide to getting the best out of people with step-by-step guidance for objective-setting, evaluating performance and giving feedback. Full of case studies from the UK Civil Service, InterContinental Hotels and Deloitte, interviews and activities, Performance Management provides the tools to plan, implement and measure valuable performance management.

This updated second edition of Performance Managementincludes discussion on goal setting, performance appraisals, ratings and research from the Centre for Evidence Based Management (CEBMa). Downloadable templates and self-assessment questionnaires put the theory into practice.

The HR Fundamentals series is endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development with over 145,000 members worldwide. This series of succinct, practical and straightforward guides supports those in the early stages of HR.