shine communications

In work as in life, we want to make a difference and be recognized for what we contribute. However, when everyone in your organization is working towards this goal, it's difficult to stand out from the rest. In this book, GERRY LEWIS shares his lessons, tips and tools on:

• Avoiding the four sins of meetings
• Eight engagement techniques
• Steps to great conference calls
• How to get rid of your H.UM.P!
• Stepping away from the lectern
• Two most powerful tools for change communication
• Six important steps to take people through change
• Eight lessons for successful connections
• Five culprits of negative attitudes