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the disney institute的圖書 |
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$ 540 電子書 | Be Our Guest: Revised and Updated Edition
作者：The Disney Institute,Theodore Kinni 出版社：Disney Book Group 出版日期：2011-12-16 語言：英文  樂天KOBO - 法文、西班牙文和更多語言
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Be Our Guest: Revised and Updated Edition
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
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