veronica hislop

How to Navigate those Tough Talks Wouldn’t you like to be able to develop effective communication in difficult situations, that promotes understanding and strengthens rather than weakens your relationships? If you are someone who tends to practice avoidance and hides under the guise of trying to ＂keep the peace,＂ simply because you don’t know how to express yourself in difficult situations, then this book is for you. If you are someone who becomes defensive when challenged by someone whose opinions, values, and beliefs differ from yours - then this book is for you. If you are someone who feels powerless and that you don’t have the right to express how you feel, then this book is definitely for you. Regardless of your background or experiences, you will likely encounter the need to conduct challenging conversations at some point, whether with family, friends, supervisors, managers, or colleagues. People will cross your boundaries, break promises, or behave rudely towards you requiring that you step up and address their behavior. A State of P.L.A.Y.S. provides you with a number of tools and resources that can help you to Prepare, Listen, Address, Yield, and stay Safe when it comes to having difficult conversations both at home and at work. Using this comprehensive guide you can now navigate those difficult challenging conversations with transparency, confidence, and empathy. A State of P.L.A.Y.S also recognizes when conversations are unsafe and when it’s best to stop communication and try a different safer approach. You will be able to do that also with the tools and resources provided. If you want to improve your communication skills and handle those tough conversations with respect, dignity, and grace, then this book is a must-read. Get your copy today and start building stronger, more meaningful relationships with the people in your life through effective communication.