諸葛霖

Lesson 1 Layout of a Business Letter (1)
Lesson 2 Layout of a Business Letter (2)
Review and Highlight 1
Lesson 3 Establishing Business Relations
Lesson 4 Sales Promotion & Business Commercials
Lesson 5 Letter of Invitation
Lesson 6 Advice of Itinerary
Review and Highlight 2
Lesson 7 Credit Enquiry
Lesson 8 Specific Enquiry
Lesson 9 Offer
Lesson 10 Inquiry & Non-firm Offer
Lesson 11 Confirming a Non-firm Offer
Lesson 12 Counter-offer
Lesson 13 Reply to a Counter-offer
Lesson 14 Firm Offer
Lesson 15 First Order
Lesson 16 Refusing the Request to Reinstate an Order
Lesson 17 Goods on Approval
Lesson 18 Goods on Consignment
Review and Highlight 3
Lesson 19 Proforma Invoice
Lesson 20 Transferring Business Relations
Lesson 21 Requesting Special Allowance
Lesson 22 Refusing Price Reduction
Lesson 23 Accounts Balance
Lesson 24 Accounts Settlement
Lesson 25 Terms of Payment
Lesson 26 Documents against Payment
Lesson 27 Documents against Acceptance
Lesson 28 Urging Establishment of a Letter of Credit
Lesson 29 Requesting L/C Amendment
Lesson 30 L/C Amendment
Lesson 31 Extension of an L/C
Lesson 32 Shipping Instructions
Review and Highlight 4
Lesson 33 Shipment
Lesson 34 Urging Immediate Shipment
Lesson 35 Shipping Advice
Lesson 36 Packing and Shipping Marks
Lesson 37 Delay in Transportation Strike
Lesson 38 Insurance (1)
Lesson 39 Insurance (2)
Lesson 40 Insurance Claim
Review and Highlight 5
Lesson 41 Sending Replacement
Lesson 42 Agents Complaint of Poor Quality Goods
Lesson 43 Exporters Reply to the Complaint
Lesson 44 A Claim for Shortweight
Lesson 45 Settlement of a Claim
Lesson 46 New Agent
Lesson 47 Exclusive Agency
Lesson 48 Establishing a Permanent Office
Lesson 49 Processing Trade
Lesson 50 Compensation Trade
Lesson 51 Joint Venture
Lesson 52 Leasing Trade
Lesson 53 Sales Agreement
Review and Highlight 6
Lesson 54 Business Memo
Lesson 55 Email and Fax
Lesson 56 Business Minutes
Lesson 57 Business Forms and Graphics
Lesson 58 Main Types of Graphics and Charts
Lesson 59 Questionnaire
Lesson 60 Short Business Reports

附錄一 銷售確認書
附錄二 信用狀

Lesson 1 Layout of a Business Letter (1)
Lesson 2 Layout of a Business Letter (2)
Review and Highlight 1
Lesson 3 Establishing Business Relations
Lesson 4 Sales Promotion & Business Commercials
Lesson 5 Letter of Invitation
Lesson 6 Advice of Itinerary
Review and Highlight 2
Lesson 7 Credit Enquiry
Lesson 8 Specific Enquiry
Lesson 9 Offer
Lesson 10 Inquiry & Non-firm Offer
Lesson 11 Confirming a Non-firm Offer
Lesson 12 Counter-offer
Lesson 13 Reply to a ...