Ray Tricker (MSc, IEng, CQP-FCQI, FIET, FCMI, FIRSE) is a Senior Consultant with over 50 years continuous service in Quality, Safety and Environmental Management, Project Management, Communication Electronics, Railway Command, Control and Signalling Systems, Information Technology and the development of Molecular Nanotechnology.
He served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO’s Communication Security Agency (ACE COMSEC).
Most of Ray’s work since leaving the Services has centered on the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) [e.g. Quality Manager of the European Train Control System (ETCS)] and with the European Union (EU) Commission [e.g. European Rail Traffic Management System (ERTMS) Users Group Project Coordinator, HEROE Project Coordinator, ]. He was also a UKAS Assessor (for the assessment of certification bodies for the harmonization of the Trans-European, High Speed, Railway Networks) and recently he was appointed as the Quality, Safety and Environmental Manager for the Project Management Consultancy responsible for overseeing the multi-billion-dollar Trinidad Rapid Rail System.
Currently, as well as writing well over 60 books on diverse subjects such as, Quality, Safety and Environmental Management, Building, Wiring and Water Regulations for Taylor & Francis (under their Routledge imprints) and Elsevier (under their Butterworth-Heinemann and Newnes imprints!) he is busy assisting Small Businesses from around the world (usually on a no cost basis) to produce their own auditable Quality and/or Integrated Management Systems to meet the requirements of ISO 9001, ISO 14001 and OHSAS 18001 etc..
Samantha Alford (MSc, MCIPS) is an established technical author, instructor, business management specialist and data protection officer. She has over 35 years of continuous experience in compliance, governance and oversight and has worked in in the public, private, voluntary and charity sectors. Samantha served in the Royal Air Force for 17 years and had a wide and varied skillset.
Her MSc included a specialisation in performance measurement and management and she is also a certified GDPR practitioner, an IOSH health and safety manager, a quality auditor (internal, external and third party) and an experienced instructor. Her book GDPR-A Game of Snakes and Ladders was published by Routledge in February 2020.
Samantha has extensive experience in business management at both strategic and operational levels and her skillset includes planning, policy and business documentation, procedure development, contract management and performance measurement. She is a Director of Professional Procurement and Project Management Ltd, a project services company specialising in procurement and contract strategy, programme and project delivery, project support services and technical authorship.
Outside of work she is a member of the local Chamber of Commerce board.