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Managing Quality的圖書 |
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Managing Quality 作者：Des Bell,George Wilson,Philip Mcbride,Nial Cairns 出版社：Taylor and Francis 出版日期：2012-08-21 語言：英文 |
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Managing Quality
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
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