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Nial Cairns的圖書 |
$ 1384 電子書 | Managing Quality
作者:Des Bell,George Wilson,Philip Mcbride,Nial Cairns 出版社:Taylor and Francis 出版日期:2012-08-21 語言:英文 樂天KOBO - 工業與專業 - 來源網頁   看圖書介紹 |
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Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
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