《May I Help You?餐飲旅館英文》是為因應國際化之趨勢,培養專業、英語能力佳的服務人才而設計的餐飲旅館從業人員教材。書中分為餐飲與旅館兩大主題,依服務流程來安排主題,讓學習者能循序漸進地學到實用且得體的英文用語,增強溝通與實務能力。
本書主題
餐飲篇:
訂位
帶位
各類餐飲
抱怨處裡
結帳
旅館篇:
訂房
登記入住
引領房客
客房服務
退房
架構與特點
實用對話:以實際的對話闡明主題,幫助融入情境
課堂練習:各種活潑的角色扮演練習,訓練口語能力並激發學習興趣
彩圖資訊說明:以文字結合圖解來輔助說明主題,能透徹理解與加強記憶
必備用語與字彙:條列實用句型與字彙
單元測驗:包含聽力、填空、圖解與文法題型,聽說讀寫一網打盡
CD:收錄各單元對話與聽力測驗,熟悉發音
適用對象:餐飲旅館從業人員、餐旅觀光系所學生、對餐旅英語有興趣的讀者
目錄
unit 01 Western Breakfast.
unit 02 Breakfast Buffet.
unit 03 A Breakfast Dialog
unit 04 Chinese Breakfast
unit 05 Taking Restaurant Bookings
unit 06 Seating Guests
unit 07 Cocktails
unit 08 Beer
unit 09 Whiskey
unit 10 Wines
unit 11 Aperitifs
unit 12 Champagne
unit 13 Liqueur, Brandy, Port, Madeira, and Sherry
unit 14 Ordering Salads, Hors d'oeuvre and Soups
unit 15 Ordering Main Course
unit 16 French menu
unit 17 Deserts and Cheese
unit 18 Ordering Chinese Dishes
unit 19 Dealing with Complaints and Requests
unit 20 Paying Bills
unit 21 Taking room reservations
unit 22 Checking in
unit 23 The bellboy shows the guest his room
unit 24 Room service
unit 25 Checking out
unit 01 Western Breakfast.
unit 02 Breakfast Buffet.
unit 03 A Breakfast Dialog
unit 04 Chinese Breakfast
unit 05 Taking Restaurant Bookings
unit 06 Seating Guests
unit 07 Cocktails
unit 08 Beer
unit 09 Whiskey
unit 10 Wines
unit 11 Aperitifs
unit 12 Champagne
unit 13 Liqueur, Brandy, Port, Madeira, and Sherry
unit 14 Ordering Salads, Hors d'oeuvre and Soups
unit 15 Ordering Main Course
unit 16 French menu
unit 17 Deserts and Cheese
unit 18 Ordering Chinese Dishes
unit 19 Deali...