Benyon & Phil Turner & Susan Turner

ContentsGuided tourPreface Publisher’s acknowledgementsPart 1: Essentials of designing interactive systemsCh1: Designing interactive systemsCh2: PACT: a framework for designing interactive systemsCh3: The process of human-centred interactive systems designCh4: UsabilityCh5: Experience designCh6: The Home Information Centre (HIC): a case study in designing interactive systemsPart 2: Techniques for designing interactive systemsCh7: UnderstandingCh8: EnvisionmentCh9: DesignCh10: EvaluationCh11: Task analysisCh12: Contextual Design 1: the contextual interview and work modellingCh13: Contextual Design 2: from models to designCh14: Interface design: visual aspectsCh15: Interface design: multimodality and mixed realityPart 3: Contexts for designing interactive systemsCh16: Designing web sites Ch17: Web 2.0Ch18: CSCW: working in groupsCh19: Agents and avatarsCh20: Ubiquitous computingCh21: Mobile computingPart 4: Foundations of designing interactive systemsCh22: Memory and attentionCh23: Emotion and affective computingCh24: Cognition and actionCh25: Social interactionCh26: Perception and navigationReferences and bibliographyIndex

ContentsGuided tourPreface Publisher’s acknowledgementsPart 1: Essentials of designing interactive systemsCh1: Designing interactive systemsCh2: PACT: a framework for designing interactive systemsCh3: The process of human-centred interactive systems designCh4: UsabilityCh5: Experience designCh6: The Home Information Centre (HIC): a case study in designing interactive systemsPart 2: Techniques for designing interactive systemsCh7: UnderstandingCh8: EnvisionmentCh9: DesignCh10: EvaluationCh11: Ta...