Ted Cadsby, MBA, CFA, ICD.D, is a corporate director, consultant, best-selling author and researcher, writer and speaker on complexity and decision making. As the former executive vice president of Retail Distribution at the Canadian Imperial Bank of Commerce, he led 18,000 employees in banking and wealth management services. He also served as President and CEO of CIBC Securities Inc., Chairman of CIBC Trust Corp. and Chairman of CIBC Private Investment Counsel Inc. www.tedcadsby.com