Tim Ursiny, Ph.D., RCC: Dr. Tim Ursiny, the founder of Advantage Coaching & Training Inc., is a speaker and certified business coach specializing in helping individuals reach peak performance and life satisfaction. He received his undergraduate degree from Wheaton College and his doctorate in psychology from Northern Illinois University. Tim has published several books on the topics of coaching, conflict resolution, attitude and confidence in the workplace. His book, The Coward’s Guide to Conflict is in its fourth printing and has been translated into multiple foreign languages. He is a frequent speaker on a variety of topics that benefit individuals in the workplace and personal life. He has been interviewed and appeared in The Bottom Line, The Chicago Tribune, People Magazine, Readers Digest, First for Women and other periodicals. He has also appeared on CNN radio news, VH-1 News, Total Living and ABC Channel 7 News. Carole Cowperthwaite-O’Hagan, RCC: Carole has over 15 years of experience helping professionals overcome obstacles and achieve personal and corporate goals. Carole is frequently sought by senior level executives and business owners to assist with implementing organizational and leadership goals. A recognized expert for her work, Carole is also a popular speaker and trainer and is known for her engaging presentations and creative training style. Carole is a Registered Corporate Coach and instructor for the Worldwide Association of Business Coaches.Carole has taught coaching techniques to hundreds of individuals, teams, and groups within organizations across the country and internationally.