D. Lee Lott

It can be very frustrating as an independent restaurant manager to be constantly training your serving staff and, let’s face it, you really don’t have the time. 

You don’t always have available to you specific training aids such as those that the big chain restaurants do.  And when you do find something, it’s just too costly.  Well….. until now, that is. 

The Server Training Manual was developed as a simple guide to help the small independent restaurant manager to easily train their serving staff.  This book will teach the serving staff the proper way to take and deliver orders, how to work together as a team, as well as the best way to handle complaints.  It will give your staff the basic training to help them offer your customers the excellent service that will have them coming back time and time again.  And you know that good service is a very big part of your business.