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Donna Flagg的圖書 |
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$ 512 電子書 | Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
作者：Donna Flagg 出版社：McGraw Hill LLC 出版日期：2009-11-04 語言：英文  樂天KOBO - 業務參考
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
The essential guide for managers and professionals dealing with difficult workplace conversations
Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
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