Anastasia Giljazova is probably the best human calculator currently walking on the face of this earth. Anastasia has the ability to uncover any hidden profit draining factor of any given organisation. She contributed her rigour and attention to detail to this e-book, ensuring that statistical data are accurate and up to date. Anastasia holds a BA Honours Degree in Business Management. Romeo Richards is the concept creator. Drawing upon his first-hand experience within the retail industry and extensive knowledge of working in the security industry for many years, he was able to develop the concept upon which this e-book was developed. Romeo has worked with Marks & Spencer, Tesco and Brantano. Romeo’s extensive knowledge of the Theory of Constraint (TOC) added a new dimension to the presentation of retail profit protection. Romeo holds a Masters Degree in International Relations and is the author of numerous articles, whitepapers and best practices on retail loss prevention and profit protection.