作者-Janet L. Hartley -FindBook 找書網

內容簡介

　　1.The primary focus of the book is operations management, however, the text provides a “supply chain” perspective. A unique aspect of the text is the examination of both the upstream (supply-side) and downstream (demand-side) aspects of the supply chain, including a discussion of marketing and customer relationships.

　　2.Three key themes are highlighted throughout the book: global issues, relationships, and sustainability.

　　3.New emphasis on technologies, especially on emerging opportunities offered by big data, robots, 3D printing, omni channel, among others

　　4.One or more new case has been added to each chapter.

　　

作者介紹

作者簡介

Morgan Swink

　　現職：Texas Christian University

Steven A. Melnyk

　　現職：Michigan State University

M. Bixby Cooper

　　現職：Michigan State University

Janet L. Hartley

　　現職：Bowling Green State University

PART I: SUPPLY CHAIN A PERSPECTIVE FOR OPERATIONS MANAGEMENT
Ch1 Introduction to Managing Operations Across the Supply Chain
Ch2 Operations and Supply Chain Strategy

PART II: FOUNDATIONS OF OPERATIONS MANAGEMENT
Ch3 Managing Processes and Capacity
Ch4 Product/Process Innovation
Ch5 Manufacturing and Service Process Structures
Ch6 Managing Quality
Ch7 Managing Inventories
Ch8 Lean Systems

PART III: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
Ch9 Customer Service Management
Ch10 Sourcing and Supply Management
Ch11 Logistics Management

PART IV: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
Ch12 Demand Planning Forecasting and Demand Management
Ch13 Sales and Operations Planning
Ch14 Materials and Requirements Planning

PART V: MANAGONG CHANGE IN SUPPLY CHAIN OPERATIONS
Ch15 Project Management
Ch16 Sustainable Operations Management-Preparing for the Future

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