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$ 0 電子書 | Apology for Erebus
作者：Janet Sayers 出版社：Janet Sayers 出版日期：2018-05-19 語言：英文  樂天KOBO - 行銷與銷售
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圖書介紹 - 資料來源：樂天KOBO 評分：
圖書名稱：Apology for Erebus
Takes a close look at the business apology, using the example of the Air New Zealand TE901 Erebus Disaster to show how and why organisations need to apologise well. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.
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