圖書名稱:International Etiquette:An etiquette guidance to cultivate a professional image and an elegant life
The author has been conducting ""International Etiquette"" course in English for several years across various universities. Her extensive teaching background and dynamic instructional approach have made this course a popular option among students. This book is particularly tailored for English educators aiming to introduce EMI courses in educational settings. For students, studying ""International Etiquette"" in English not only enhances their language proficiency but also equip them with comprehensive understanding of various international etiquette practices. Leveraging her extensive background as a flight attendant and a professional hotel service training instructor, the author brings a wealth of experience to this book. Additionally, her certification as a wine educator further enriches its content. As a result, this book integrates the etiquette insights from the aviation, hotel, and wine industries, catering to a diverse range of interests. This book is also highly recommended to use it in complementary with its Chinese version.
作者簡介:
Lydia, Jui-Chih Peng
Lydia, Jui-Chih Peng is an adjunct assistant professor, She earned her Ph.D in Human Resources Management from National Changhua University of Education, an MA in Hospitality Management from Tunghai University and Bachelor’s degree in Health and Nutrition Management from Taipei Medical University. Before entering the field of academia, Lydia worked with 3 airlines: Northwest Airlines, Cathay Pacific Airways and United Airlines. Her roles included Flight Attendant, Chief Purser, and Japanese Interpreter. She is currently teaching at National Chung Hsing University, National Changhua University of Education, and Feng Chia University. She is also frequently invited to enterprise, government unit and various clubs, her expertise encompasses International Etiquette and Professional Image, Business Etiquette, Hotel Service Personnel Training, and Wine Etiquette, she holds WSET Level 2 certification, and has served as a judge in the national sommelier competition.
譯者簡介:
Lydia, Jui-Chih Peng
Lydia, Jui-Chih Peng is an adjunct assistant professor, She earned her Ph.D in Human Resources Management from National Changhua University of Education, an MA in Hospitality Management from Tunghai University and Bachelor’s degree in Health and Nutrition Management from Taipei Medical University. Before entering the field of academia, Lydia worked with 3 airlines: Northwest Airlines, Cathay Pacific Airways and United Airlines. Her roles included Flight Attendant, Chief Purser, and Japanese Interpreter. She is currently teaching at National Chung Hsing University, National Changhua University of Education, and Feng Chia University. She is also frequently invited to enterprise, government unit and various clubs, her expertise encompasses International Etiquette and Professional Image, Business Etiquette, Hotel Service Personnel Training, and Wine Etiquette, she holds WSET Level 2 certification, and has served as a judge in the national sommelier competition.
Kathlene, Hsin-Chi Chang
Hsin Chi Chang, known as Kathlene Chang, embarked on a journey that led her from her educational roots in Singapore, where she progressed from primary school through junior college. Upon completing her junior college education, she returned to Taiwan for university studies.
Languages have always intrigued her, and her passion for learning them has blossomed. Fluent in both English and Chinese, she has also delved into Tagalog and German, adding an extra layer of cultural understanding to her linguistic repertoire.
Beyond the world of languages, her interests extend to the realm of sports. Running, in particular, captivates her, and she finds herself participating in road runs frequently. But it's not just about physical challenges; She has equally driven to explore the world around her. Whenever the opportunity arises, she embarks on solo travels, firmly subscribing to the notion of ""living a life you won't forget.
作者序
AUTHOR'S PREFACE Since the publication of my Chinese work, "" 國際禮儀:空姐教你如何塑造觀光餐旅的專業形象 "", I have consistently felt the demand for an English version of the textbook. Consequently, I translated this book in the following year. I teach ""International Etiquette"" courses in both Chinese and English at several universities and that brings me great joy and satisfaction. Additionally, my English classes are conducted in an English-Medium Instruction (EMI) format, with classes entirely delivered in English. Each semester, my class comprises a diverse mix of foreign students and proficient local students, contributing to the course's multicultural atmosphere. Nonetheless, the various English accents of students from different countries also pose a challenging aspect to the classroom. As a result of that, it prompted me to believe that having an English textbook as a companion could provide students with a reference to better understand the lesson. For students with weaker English-speaking skills, with a book as their reference could encourage them to participate more actively in class discussions. The Ministry of Education is currently actively promoting English Medium of Instruction (EMI) teaching. International Etiquette is a subject that is relatively relatable yet interesting, making it highly suitable for incorporation into various departments as EMI courses. For local students, this International Etiquette book also serves as an excellent tool for learning English. When using it, I recommend using it alongside the Chinese version. This approach allows students to learn international etiquette while simultaneously enhancing their English proficiency. I have published this English textbook with the hope that it can contribute to the promotion of English teaching at all levels of schools. For teachers conducting classes in English, this book serves as a convenient English teaching resource. It also includes carefully designed course activities, group discussions, and practical exercises, ensuring the ease of implementation within the curriculum. My student, Kathlene Chang, was a participant in my International Etiquette viii International Etiquette English class at National Chung Hsing University, and subsequently served as my teaching assistant for the International Etiquette course for four consecutive semesters. She made significant contributions to the translation work of this book. Jui-chih, Peng 2023.8.23
AUTHOR'S PREFACE Since the publication of my Chinese work, "" 國際禮儀:空姐教你如何塑造觀光餐旅的專業形象 "", I have consistently felt the demand for an English version of the textbook. Consequently, I translated this book in the following year. I teach ""International Etiquette"" courses in both Chinese and English at several universities and that brings me great joy and satisfaction. Additionally, my English classes are conducted in an English-Medium Instruction (EMI) format, with classes e...
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目錄
FORWARD i Author's Preface ( from Chinese edition) iii AUTHOR'S PREFACE vii
Part 1 Etiquette Introduction 1
Chapter 1 Etiquette Introduction 3 Definition and Categories of Etiquette 4 The origin and history of international etiquette 8
Chapter 2 Why the need to learn international etiquette? 13 Why do we learn about international etiquette? 14 Difference in etiquette among various countries 18 Etiquette trend 24
Part 2 Dining Etiquette 29
Chapter 3 The Connotation of Dining Etiquette 31 Factors Contributing to the Formation of International Cuisine 32 Types of Dining 43
Chapter 4 Fine Dining 51 Chinese Dining Etiquette and Table Setting 52 Japanese Dining Etiquette and Table Setting 60 Western Dining Etiquette and Table Setting 64 Seating Arrangements in Dining Etiquette 73
Chapter 5 In-Flight Dining 83 The history of In-Flight Dining 85 Catering service in the cabin 91 Dining etiquette in the cabin 99
Chapter 6 Types of Religion and Dining Etiquette 111 Christianity 113 Islam 118 Hinduism 124 Buddhism 128
Part 3 Culture and Etiquette of Wine and Drinks 133
Chapter 7 Scene of Food and Wine 139 Different types of alcohol beverages 142 Exotic food and wine culture 148 Michelin Guides rating system 152
Chapter 8 The Art of Wine 155 Wine introduction 156 Wine Varieties and Brewing 172
Chapter 10 Public transportation Etiquette 209 Car ride etiquette 210 Etiquette for new form of transportation 215 Travel Etiquette 220
Chapter 11 Airplane Etiquette 233 The process of taking a plane 235 Boarding etiquette 241
Chapter 12 Airlines Crew Preparation and Etiquette 253 Preparation while schooling 254 Aviation Interview Response 275
Part 5 Hospitality Etiquette 283
Chapter 13 Accommodation Etiquette 285 International Hotels 287 Japanese hotels 294 Bed and Breakfasts and huts 297 New Type of Accommodation - Airbnb 298
Chapter 14 Basic Competency and Etiquette for Hotel Personnel 301 Basic Competency of Hotel Personnel 302 Hospitality Etiquette for Guests from Different Countries 319
FORWARD i Author's Preface ( from Chinese edition) iii AUTHOR'S PREFACE vii
Part 1 Etiquette Introduction 1
Chapter 1 Etiquette Introduction 3 Definition and Categories of Etiquette 4 The origin and history of international etiquette 8
Chapter 2 Why the need to learn international etiquette? 13 Why do we learn about international etiquette? 14 Difference in etiquette among various countries 18 Etiquette trend 24