Kanwal Oberoi

This operational guide provides practical, ＂how-to＂ instruction for users of AWWA Standard G200 Distribution Systems Operation and Management. The guide is intended to help distribution system operators and managers understand the purpose and function of G200 and provide guidance in implementing and incorporating the standard into everyday operations.

The book breaks down G200’s components and providesadditional standard operating procedures, best practices, and examples. It explains each section of G200 in detail, includingwater quality control and compliance, distribution management programs, facility operations and maintenance, documentation, and human resources. Checklists and questions are provided to help you make sure your system meets each aspect of the standard.When used in conjunction with AWWA Standard G200, this guide provides a complete program for the management, operation, and maintenance of a small, medium-sized, or large water distribution system.

The original idea for the operational guide series to accompany the utility management standards came from utility managers who participated in a two-year pilot project that was conducted and supported by the American Water Works Association (AWWA) Utility Quality Programs Committee, the AWWA Accreditation Committee, and nearly 30 utility professionals from more than 10 North American utilities. The pilot project assessed the applicability and practicality of the series of AWWA utility management standards by working with two utilities--Birmingham (Ala.) Water Works and Sewer Board and Washington County (Va.) Service Authority--and a team of volunteers from utilities, consulting firms, and other organizations.

During the pilot process, the utility managers requested that AWWA develop some type of guidance or how-to documents to go along with the management standards. These guidance documents would serve two purposes: one, help utility managers understand the purpose and function of these new standards, and two, help them implement and incorporate the standards into everyday operations. From this suggestion the series of operational guides was conceived.