Laura Leist

I realize there are several Microsoft Outlook 2010 books on the market and you have a choice as to which one you purchase. If you have already purchased this book, I thank you and I hope that you will find a great deal of value for your small investment. If you are trying to decide if this is the book for you – please continue reading as I will answer that question for you. Most of the Outlook 2010 books on the market show you ‘how’ to use the components of Outlook; such as: Inbox, Contacts, Calendar, Tasks and Notes. This book is different because it tells you ‘WHY’ you want to use certain features of the program and how to get the most from them. What Makes Me Qualified to Write This Book I am not just another ‘author’ writing a book about Microsoft Outlook. Many technical writers are more than capable of doing this. Instead, I am a Productivity Consultant with an education in Management Information Systems and Technical Writing. I have taught Microsoft Outlook Classes for over a decade – beginning at community colleges in the Seattle area. It was in the 1990’s when I began to get frustrated with the quality of the training materials I was being asked to teach with. While the books I used taught the students how to use each component, what it did not explain was “HOW” to use all of the components together and “WHY” you would want to do this – thus maximizing the use of this program. It was because of this that I decided that I needed to write my own class materials, which eventually became my first book on Outlook – Organizing & Customizing with Microsoft Outlook 2002. I then wrote the follow up books; including: Organizing & Customizing with Microsoft Outlook 2003 Organizing Your Workday Using Microsoft Outlook 2007 E-mail Solutions Using Microsoft Outlook 2007 Business Solutions Using Outlook 2007 with Business Contact Manager In addition to my teaching experience and much more importantly, I have over two decades of consulting experience working with businesses to streamline their business processes with the use of technology. I understand the challenges individuals and organizations face on a daily basis with the use of Microsoft Outlook and how to organize and retrieve information quickly when needed. Increase Your Productivity Using Microsoft Outlook 2010 is the most comprehensive Outlook book that I have written. It is chock full of ideas, tips and suggestions for how you can apply this to your business.