Sandra L. Furterer

'There are few books on Lean that comprehensively describe each Lean tool, particularly those including detailed case studies with step-by-step analysis, nor do they provide guidance on how to apply Lean to develop healthcare and service processes. This book provides an in-depth description of the various Lean techniques and numerous real-world Lean projects from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. IT facilitates Lean instruction by providing interactive case studies which will enable readers to apply the various Lean techniques'--