ERROL ASHWELL With the exception of a couple of years mistaken in the belief that a career as a Naval Officer would be the thing for him, Errol has spent his entire career in the realm of enabling technologies. Errol has played a role in seeing hundreds of organisations large and small realise the promise of enabling technologies. Organisations that have gained competitive advantage from achieving giant leaps in performance and capability. Over the years he has made a particular study of why many organisations are successful in implementing enabling technologies, while others fail. It is that learning that led to the development of his recipe for ensuring success - the recipe that he shares in this book.