博客來 - 零售與銷售法
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看圖書介紹CRAFTING YOUR WINNING SALES & SERVICE EXCELLENCE STRATEGY: A STEP-BY-STEP GUIDE
Sales is not a dirty word - it’s how we help our customers with valued solutions to their needs.
Without sales, there is no business. Without Service Excellence, we can lose the customers we’ve worked so hard to gain.
Sales & Service are two sides of the same coin.
This book shows you HOW to define and capture a winning strategy that is perfect for YOUR business.
Your Sales Playbook is a collection of best practices that has been tailored to your unique business needs and industry. It maps out the journey for your entire Sales & Service process in a way that’s easy to understand, implement, and continuously improve.
Having a well-defined Sales Playbook saves time, energy, and money by showing your people HOW to succeed better, faster, and easier.
They should not have to work it out alone or reinvent the wheel - and neither should you!
Our street proven strategies and simple frameworks are guaranteed to help your people hit the ground running to achieve high valued outcomes, scale your business, and delight your customers.
