Arden Clise, founder of Clise Etiquette, is a business etiquette speaker, trainer and coach. She has helped thousands of professionals, from executives to frontline staff, confidently and comfortably navigate business situations. A popular writer, Arden wrote a regular business-etiquette column for the Puget Sound Business Journal and currently writes an award-winning newsletter. She is often quoted in national and international publications including Real Simple magazine, the Wall Street Journal and China Daily USA, and is a frequent guest on radio and television shows. For more information about Arden Clise and Clise Etiquette, visit www.cliseetiquette.com.