Teodoro J.

Valcik and Benavides (both public affairs, U. of Texas at Dallas) use a case study approach to show students and human resources professionals in the public sector, non-profit organizations, and medical services how to manage a variety of human resources situations. The discuss situtations related to Equal Employment Opportunity and federal, state, and local legal statutes; recruiting; selection and hiring; performance evaluations; rewards and discipline; retention and termination; violence in the workplace; employee benefits; mentoring; negotiating with organized labor; and morale and motivation; and managing personnel through transitions. Each chapter includes case studies. Annotation 穢2011 Book News, Inc., Portland, OR (booknews.com)