benyon & phil turner & susan turner

Contents
Guided tour
Preface
Publisher’s acknowledgements

Part 1: Essentials of designing interactive systems
Ch1: Designing interactive systems
Ch2: PACT: a framework for designing interactive systems
Ch3: The process of human-centred interactive systems design
Ch4: Usability
Ch5: Experience design
Ch6: The Home Information Centre (HIC): a case study in designing interactive systems

Part 2: Techniques for designing interactive systems
Ch7: Understanding
Ch8: Envisionment
Ch9: Design
Ch10: Evaluation
Ch11: Task analysis
Ch12: Contextual Design 1: the contextual interview and work modelling
Ch13: Contextual Design 2: from models to design
Ch14: Interface design: visual aspects
Ch15: Interface design: multimodality and mixed reality

Part 3: Contexts for designing interactive systems
Ch16: Designing web sites
Ch17: Web 2.0
Ch18: CSCW: working in groups
Ch19: Agents and avatars
Ch20: Ubiquitous computing
Ch21: Mobile computing

Part 4: Foundations of designing interactive systems
Ch22: Memory and attention
Ch23: Emotion and affective computing
Ch24: Cognition and action
Ch25: Social interaction
Ch26: Perception and navigation
References and bibliography
Index