how to get, keep and be well paid in a job: the unoffical workplace rulebook

This book is intended for use by individuals who are new to the workplace, are re-entering the workplace, or who are experienced workers looking for help in advancing their careers.The author, Jay Goldberg, developed a work readiness certification training program for the Workforce Development Board System that was called the best in the United States by a member of the National Skills Standard Board.He also has a four book series that is currently being used in existing, formal work readiness training programs; and has his own demonstrated-competency-based work readiness certification training program that has both a classroom book and an instructor guide with exercises, worksheets, lecture content, and certification tests.Visit www.DTRConsulting.BIZ for more information.This second edition of the book, was published in December of 2014.

Jay Goldberg, MBA, is a workplace training program development and implementation consultant. He believes strongly in a demonstrated competency approach to training, especially for workplace training. He has been involved with work readiness training since the early 2000s and customer service training since the 1980s. During a presentation in Jacksonville, Florida in January of 2003, the work readiness and customer service training program developed by Mr. Goldberg was called the best work readiness certification program in the United States by a member of the National Skills Standard Board, who also added that many of the other work readiness programs cause more harm than do good.